We pride ourselves on being able to offer the widest selection of both manufactured and custom made gold body jewelry. Our contacts with custom jewelers around the world give us the ability to fulfill just about any request for custom gold body jewelry that you might have. All body jewelry is guaranteed to be free of manufacturer’s defects. In addition, it is guaranteed to be 100% sterile and is sent to you in a medical grade sterile pouch. If you find that the integrity of the sterile pouch has been compromised in delivery, we will replace it with the exact same item. All Sales Are Final Due to the intimate nature of our products, exchanges can only be accepted for items still inside their sterile pouch. Please inspect your any purchases for defects before opening the pouch. If you find a defect, we will replace it with the exact same item provided you call us and receive an exchange code. No exchanges will be accepted for items without an exchange code. Exchanges will be accepted for unopened merchandise until 7 days after you receive your product. All exchanges except manufacturer’s defects and compromised sterilization are subject to a 25% restocking fee or $5.00, whichever is greater. If you used a discount code on your initial order, this discount will not be applied to the new items. Our return policy is by far the most liberal on the Internet because we want you to be happy with your purchase from us. We cannot guarantee that you will order the correct size, but we will help you get the correct item, provided that you do not break the seal on your sterilization pouch. You would not want to buy an item that was worn by someone else, and we take pride in the fact that everything shipped is 100% sterile. |